Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Certified Home Pro, a service powered by Exalt Marketing LLC ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website certifiedhome.pro and use our marketing services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request a demo
  • Subscribe to our newsletter or marketing communications
  • Engage with our services as a client
  • Communicate with us via phone, email, or chat

This information may include: name, email address, phone number, company name, business address, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address and location data
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referral sources and clickstream data

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To deliver marketing services, respond to inquiries, and fulfill service requests
  • Communication: To send you updates, newsletters, promotional materials, and service-related communications
  • Improve Our Services: To analyze website usage, optimize performance, and enhance user experience
  • Marketing & Analytics: To understand customer behavior, measure campaign effectiveness, and personalize content
  • Legal Compliance: To comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

  • Service Providers

    We work with third-party service providers who assist us in operating our website, conducting business, and delivering services (e.g., email marketing platforms, analytics tools, CRM systems, payment processors).

  • Business Transfers

    In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

  • Legal Requirements

    We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights and safety.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and performance
  • Deliver personalized content and advertisements
  • Track marketing campaign effectiveness

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality and your user experience.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Certified Home Pro

Powered by Exalt Marketing LLC

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.